Don’t miss out on this exciting opportunity! We are a fast-paced and highly successful plaintiff’s personal injury firm that offers great benefits, with opportunities to advance and learn. Our Baton Rouge office is seeking a Bilingual Intake Specialist to add to our team.
- Receives all incoming calls and emails for the firm and directs them appropriately and professionally.
- Follow established guidelines regarding client service, responsiveness, appointment setting and other call handling processes.
- Coordinate and schedule investigator meetings with potential clients.
- Analyze information obtained from clients and obtain additional relevant information.
- Obtains pertinent information from potential new clients while demonstrating confidence, compassion and respect.
- Utilizes the firm’s case management system and other technology to document client information appropriately.
- Bilingual – Spanish
- Ability to learn and utilize an electronic practice management system.
- Ability to multi-task in a high-paced environment.
- Being a self-starter, problem solver, and team player.
- Positive attitude
- Proficiency with office software, including: Word and Outlook
- 2+ years of experience
- Experience with direct customer contact in a service or sales industry
To apply for this job please visit recruiting.paylocity.com.